Returns/Exchanges

Would you like to return or exchange your sneakers with us?

You can always exchange your sneakers within 14 days after receipt at Uniquekicks! Contact us via the contact form to report your return. Always mention your order number to speed up this process!

When your return is received at our store, it will be processed within 4-5 business days. We are not responsible for any loss during shipping. We also do not refund returns/exchanges.

Return costs:

Belgium: €6.00

Netherlands: €6.00

Germany: €10.00

France: €10.00

other countries within EU: €10.00

Returns process

*The sneakers are unworn. This means that there are no creases in the shoes, no dirt and/or wear marks. Of course, the sneaker can be tried on to see how the size & model fits your foot.

*the box is returned in the same condition as it was delivered.

* all accessories (such as factory tags, extra laces, extra cards) must be attached to the product.

Please note! If any of these conditions are not respected, there is still the possibility for return but there will be a reduction in value or rejection of the return.

Cancellation Policy

Do you want to cancel the sneakers? This is of course possible. See below for more information.

Within 48 hours: We will not charge you and cancel the order.

After 48 Your order can still be cancelled, however after this period we will charge the costs of our payment providers. We calculate this on the order amount. If you paid with Klarna, this of course entails costs that we unfortunately cannot reclaim from Klarna if you wish to cancel the order. That is why we will charge these costs if you still wish to cancel the order after 48 hours.